Cookie policy

Last updated 3 November 2026

Cookies are small files a website stores in your browser. This page lists every cookie this website and OmniSync Retail use, and explains why we don't show a cookie banner.

This website: no cookies

theomnisync.com sets no cookies and uses no analytics, advertising pixels or similar tracking. Fonts and images are served from our own server. The contact form sends your message by email and sets no cookie.

OmniSync Retail: essential cookies only

The app at retail.theomnisync.com uses these cookies, all needed to sign you in and keep your account safe:

CookieWhat it doesHow long
omnisync-retail-sessionKeeps you signed in as you move between pages, and remembers things like the till you are onUntil you sign out, or 8 hours without activity
XSRF-TOKENSecurity token that stops other websites sending forms in your nameSame as the session
omni_2fa_deviceOnly set if you tick "Remember this device" at the two-step verification step, so you aren't asked for a code on that device every time. Stops working if your two-step verification is reset30 days
remember_web_...Only set if you tick "Keep me signed in", so you don't have to sign in again on that deviceUntil you sign out on that device

None of these cookies is used for tracking, advertising or analytics, and none is shared with anyone else.

Paddle checkout

When you buy or manage a paid plan, Paddle's checkout opens on our page. Paddle sets its own cookies to run the payment, prevent fraud and remember your basket. These are covered by Paddle's cookie policy. They are only set when you open the checkout.

No other trackers

The app's fonts and scripts are served from our own server. Apart from Paddle's checkout, your browser doesn't contact any other service while you use OmniSync Retail.

Cookie consent

Privacy laws such as the EU ePrivacy rules and the GDPR require consent for cookies that are not strictly necessary. Cookies that are strictly necessary to provide a service you asked for do not need consent. All the cookies we set are of that kind, so we don't show a consent banner and nothing is set before you sign in or open the checkout.

If we ever add a cookie that is not strictly necessary, such as analytics, we will ask first, with a clear choice to say no that is as easy as saying yes, and we will not set it until you agree. You will be able to change your mind at any time, and we will update this page.

Controlling cookies

You can see and delete cookies in your browser's settings, and block them. If you block cookies for retail.theomnisync.com, you won't be able to sign in. Blocking them on theomnisync.com changes nothing, because it sets none.

Questions

Email [email protected].