OMNISYNC · Feature
Let trade customers order without phoning you.
A wholesale ordering site on your own domain, with your logo. Your trade customers sign in, browse your catalogue, place orders and download invoices, and every order lands in OMNISYNC next to your other sales, against the same stock.
What your customers get
- Your catalogue
Products with variants and photos, in the order you choose. Show coming-soon lines so customers can plan ahead. Hide anything you don't sell to trade.
- Simple checkout
Two steps: choose a delivery address, then pay. Customers paying by bank transfer upload their receipt, and you approve it.
- Their own account
Order history, invoice downloads and tracking links once an order ships. Accounts are confirmed with a code by email.
- Returns
Customers request a return in the portal. You approve or reject it, and approved returns go back into stock by themselves.
What you control
- Your brand
Your domain, your logo, your terms and conditions, and your delivery options.
- Who can buy
Customer accounts with business details, several addresses and an order limit per customer.
- Who manages it
Give a staff member the portal manager role so they can handle orders without seeing everything else.
- Shipping
Mark an order shipped with the carrier and tracking number, or let your 3PL warehouse do it and send the tracking back.
Questions
Do I need a separate website?
No. The portal is part of OMNISYNC. Point a domain or subdomain at it, for example trade.yourbrand.com.
Does it share stock with Shopify?
Yes. Portal orders, shop sales and online orders all come off one stock count. See Shopify and Amazon sync.
How is this different from Lightspeed's wholesale tools?
Read OMNISYNC vs Lightspeed.